Owning your own company is an exhilarating experience for many people. You have finally put your ideas into fruition and you want to get the most out of your company. The only problem is that you fear your business may fall victim to the same thing that many small businesses have succumbed to: that no one will remember it and it fails. Did you know that one of the number one reasons that small businesses (or any business, really) fail is that they don’t have a good brand? Effective branding is one of the most important things you need to do in order to keep your business running full steam ahead.
The first thing you need to do is conduct in-depth marketing research. You need to find out what other companies like yours are doing to make themselves known. Customer preferences and tastes will vary depending on where you open your business and knowing what sets you apart and how to combine the two will put you ahead of the other companies in the area.
Next, you need to offer customers something that is unique, that stands out, and sets you apart. What is it about your proposed company that you can offer to clients that others cannot or what can you give your customers that other companies seem to have a hard time offering? Once you find that unique niche, you can work on the next steps.
Now, you need to choose a brand name that not only stands out but that sets you apart. You want to choose a name that reflects what you feel customers’ needs and desires are, but you also want it to convey your company and what you intend to come from your company. You want a brand name and a message that clearly states what you are about. Consider the industry that you are breaking into and work from there. Are you working in the art industry? Then you don’t want a name that sounds boring. Are you in the legal industry? Then you don’t want an artsy kind of name. Giving your company a name that hones in on what you offer is the best way to start. The key though is to make it unique to you!
Once you establish a name, you need to establish communication with your intended clientele. Did you know that about 85% of communication is non-verbal when it comes to running a small business? Communication is about more than just words. You communicate through emotions, so try to invoke emotions. For example, if you own a resale shop for toddler clothing, you wouldn’t paint the girls section blue, you would paint it pink. You want to set direction and focus through more than just words.
Now that you have established communication, you want to establish consistency. Doing the same thing over and over that works will keep people coming back. Deliver the best customer service time and time again. Have a great resolution center or procedure that others cannot compare to. Keep things new and lively. It will push you far above the rest.